{"id":22,"date":"2009-03-05T14:14:43","date_gmt":"2009-03-05T19:14:43","guid":{"rendered":"http:\/\/catsusch.com\/blog1\/?p=22"},"modified":"2009-03-05T15:21:21","modified_gmt":"2009-03-05T20:21:21","slug":"how-can-twitter-be-used-for-enterprise-collaboration","status":"publish","type":"post","link":"https:\/\/catsusch.com\/blog1\/2009\/03\/05\/how-can-twitter-be-used-for-enterprise-collaboration\/","title":{"rendered":"How can Twitter be Used for Enterprise Collaboration?"},"content":{"rendered":"<p>Originally, I was going to post about the Kindle because I just ordered one and the implications of the Kindle to the publishing industry are overwhelming. But I didn&#8217;t receive it yet and I thought I would capture that real time instead (maybe even video?).<\/p>\n<p>Instead, I&#8217;ve been thinking over the past year how Twitter can be\u00a0 valuable for collaboration not only within an enterprise but also between an enterprise and their customers.\u00a0 There&#8217;s been web chatter about Twitter&#8217;s secret monetization strategy and my theory is that they may be heading down this commercial path as more enterprise marketing organizations are beginning to leverage twitter for brand communications.<\/p>\n<p>I&#8217;ve been a twitter user for more than a year.\u00a0 I&#8217;ve primarily used it as\u00a0 a mechanism to update fans on what I&#8217;m doing and finding out what kinds of things are interesting to them so as to incorporate these ideas into the podcast.\u00a0 I&#8217;m amazed at how quickly Knitters (yes, with a capital K!) have caught on to the value of tools like Twitter and Plurk and how they\u00a0 manage to incorporate Twitter\/Plurk into their knitting work flow.<\/p>\n<p>Some examples:<\/p>\n<ul>\n<li>Cries out for help on pattern errors<\/li>\n<li>Show and Tell on completed projects<\/li>\n<li>Latest news in the industry<\/li>\n<li>Updates from conferences and festivals<\/li>\n<\/ul>\n<p>These are just a few off the top of my head.<\/p>\n<p>So how can an enterprise leverage Twitter?<\/p>\n<p>It&#8217;s ironic that just yesterday the discussion came up about how our organization is using Instant Messaging for better collaboration within our IT process and business processes.\u00a0 It&#8217;s more timely than email, there are broadcast capabilities and there is a sense of immediacy that email doesn&#8217;t provide. It also includes attachment possibilities like email but is lighter weight.<\/p>\n<p>I think Twitter, (hosted on the intranet or externally) is an interesting approach as well.\u00a0 Since Twitter is an Opt-In or Subscription based platform, it cuts down on spamming messages and really targets people or messages that are valuable to the subscriber.<\/p>\n<p>For instance:<\/p>\n<ul>\n<li>Group activities can be announced as they occur this way all team members could subscribe to the group members to monitor broadcast current issues and status<\/li>\n<li>Senior leaders can use it to keep the enterprise up to date on their activities. It&#8217;s not as cumbersome to twitter as it is to blog for someone of this level.<\/li>\n<li>HR\/Corp Communications organizations can update the enterprise on timely events and respond to concerns<\/li>\n<li>Project teams can coordinate around the world and share progress and discussions.<\/li>\n<li>Announcements to customers about product releases and announcements<\/li>\n<li>Communications to customers on upcoming events<\/li>\n<\/ul>\n<p>Again just a few ideas.<\/p>\n<p>What about in your enterprise, are you using Twitter now or can you consider other approaches and uses for Twitter in your enterprise?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Originally, I was going to post about the Kindle because I just ordered one and the implications of the Kindle to the publishing industry are overwhelming. But I didn&#8217;t receive it yet and I thought I would capture that real time instead (maybe even video?). Instead, I&#8217;ve been thinking over the past year how Twitter &hellip; <a href=\"https:\/\/catsusch.com\/blog1\/2009\/03\/05\/how-can-twitter-be-used-for-enterprise-collaboration\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">How can Twitter be Used for Enterprise Collaboration?<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[13],"tags":[14,15,10],"class_list":["post-22","post","type-post","status-publish","format-standard","hentry","category-social-networking","tag-enterprise-collaboration","tag-instant-messaging","tag-twitter"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/catsusch.com\/blog1\/wp-json\/wp\/v2\/posts\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/catsusch.com\/blog1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/catsusch.com\/blog1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/catsusch.com\/blog1\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/catsusch.com\/blog1\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":5,"href":"https:\/\/catsusch.com\/blog1\/wp-json\/wp\/v2\/posts\/22\/revisions"}],"predecessor-version":[{"id":27,"href":"https:\/\/catsusch.com\/blog1\/wp-json\/wp\/v2\/posts\/22\/revisions\/27"}],"wp:attachment":[{"href":"https:\/\/catsusch.com\/blog1\/wp-json\/wp\/v2\/media?parent=22"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/catsusch.com\/blog1\/wp-json\/wp\/v2\/categories?post=22"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/catsusch.com\/blog1\/wp-json\/wp\/v2\/tags?post=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}